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Frequently Asked Questions - FAQs

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 Q. How do I return an item?
 A. Please refer to our returns section.

 Q. What if my item is defective?
 A. Please refer to our returns section.

 Q. What is your return policy?
 A. Please refer to our Guarantee section.

 Q. Did my item ship yet?
 A. You can check the status of your order from our tracking page located here.

 Q. How can I cancel an order?
 A. Please refer to our Order Cancellation or Modification section.

 Q. I received the tracking information but my Package never arrived?
 A. Please refer to our Lost Order section.


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